Terms of Service

Effective date: 4 September 2026

1. Agreement between you and us

These Terms of Service (the "Terms") form a binding agreement between you and Ringostat LTD, a company incorporated under the laws of the Republic of Seychelles with a company registration number 177057. Ringostat LTD is the distributor of the mobile application distributed on the Apple App Store under the name "Tinsy" ("Tinsy" or the "App"), governing your download, access to and use of the App, of the related websites and support channels (together, the "Service").

NarrativeLab OÜ, a company incorporated under the laws of the Republic of Estonia with a company number 17007093, is a developer of the App.

For the purpose of these Terms, NarrativeLab OÜ and Ringostat LTD are collectively referred to as "we", "us" or "our".

By downloading, installing or using the App, or by tapping the button confirming acceptance during onboarding, you confirm that you have read and accept these Terms and our Privacy Policy and Subscription Policy, which are incorporated into these Terms by reference. If you do not accept them, do not install or use the App and delete it from your device.

2. Eligibility

You may use the Service only if you are at least eighteen years old, or such higher age as is required in your jurisdiction to enter into a binding contract, and only if you have the legal capacity to do so. The Service is not directed to children, and you must not allow a minor to use the App. You further confirm that you are not located in, ordinarily resident in or acting on behalf of a person in a jurisdiction from which use of the Service is prohibited under Section 15 of these Terms.

3. About Tinsy

What Tinsy is:

Tinsy is a self-tracking and general wellness tool that allows you to record and review information about your own GLP-1 or other medication doses, injection sites, body weight and measurements, nutrition, hydration, sleep, activity, symptoms, side effects and personal notes, to receive reminders that you configure yourself, and to view your own history, charts and trends.

What Tinsy is not:

Tinsy is not a medical device and has not been cleared, approved, certified or registered as a medical device by the United States Food and Drug Administration, by any notified body under Regulation (EU) 2017/745 or by any other regulatory authority. Tinsy does not provide medical, pharmaceutical, nursing, nutritional, psychological or any other professional healthcare advice, diagnosis or treatment, does not prescribe, dispense, titrate, adjust or recommend medication or dosage, does not provide telemedicine, consultations or supervision, does not connect you with clinicians, and does not monitor your entries for clinical risk.

No content, calculation, chart, reminder, notification, template, educational text or other output of the Service constitutes medical advice or a recommendation to take, not to take, start, stop or change any medication or treatment, and no such output may be relied upon as a substitute for professional judgement.

No health care relationships

Use of the Service does not create any physician-patient, pharmacist-patient, therapist-patient or other care relationship between you and us or between you and any of our personnel or related third parties. All decisions concerning your health, medication and treatment must be taken by you together with a qualified healthcare professional who is familiar with your circumstances. You must never disregard, delay or discontinue professional medical advice because of anything you have seen or recorded in the Service. Reliance on the Service is entirely at your own risk.

The Service is not designed or intended for emergencies and must never be used in an emergency. If you experience a medical emergency, a severe adverse reaction, a suspected overdose, suicidal thoughts or any other acute condition, stop using the Service and immediately contact the emergency services in your country, or attend the nearest emergency department. Suspected adverse reactions to medicines should also be reported to your healthcare professional and to the competent pharmacovigilance authority in your country.

4. Accuracy of data and your responsibility

You are solely responsible for the data you enter, for its accuracy and completeness, for the reminder schedules you configure and for any action or omission based on the Service. Tinsy displays and processes what you enter and it does not verify it. Reminders, notifications and calculations are convenience features and may be delayed, suppressed or not delivered for reasons outside our control, including device settings, focus and notification modes, battery optimisation, loss of connectivity, operating system behaviour and platform changes. You must not rely on the Service as the only means of remembering, timing or verifying medication administration. You are also responsible for keeping your own independent record of clinically important information and for maintaining your own independent backups of clinically important information.

5. Device-based use, security and communications

The App does not require you to create a Tinsy account or to register, sign in or provide an email address. All data you enter is associated with your device only.

We may display service-related messages within the App, including transactional notices, security alerts and information about material changes to the Service or to these Terms. We do not use the App to collect marketing consents or to send product news or marketing messages.

6. Health data and privacy

The Service processes sensitive information about your health and your use of medicines. Our processing, the legal bases for it, the recipients of the data, the retention periods and your rights are described in the Privacy Policy. Where the App integrates with Apple Health, the integration is optional and operates only with the permissions you grant on your device, which you may withdraw at any time in the iOS settings.

Data obtained through Apple Health is exchanged only locally on your device to provide the tracking features of the App to you, is never used for advertising, marketing or use-based data mining, is never sold and is never transmitted to us or stored on any server, as we do not operate a backend. You are responsible for the data you choose to include in support requests, and you should not include information you do not wish to disclose to us.

7. License granted to you

Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable license to install and use one copy of the App on Apple-branded devices that you own or control, for your own personal and non-commercial purposes, in accordance with the Usage Rules of the Apple Media Services Terms and Conditions available at https://www.apple.com/legal/internet-services/itunes/. No other right is granted.

8. Our intellectual property

The App, its source and object code, databases, interfaces, design, graphics, icons, animations, texts, templates, educational content, trade marks, the names "Tinsy", "Tinsy", logos and all other elements of the Service are owned by us or licensed to us and are protected by copyright, trademark and other intellectual property laws.

You must not copy, reproduce, modify, adapt, translate, create derivative works from, distribute, publicly display, sell, license, rent, lease, decompile, disassemble or reverse engineer the App or any part of it, except to the extent that such restriction is expressly prohibited by applicable law, and you must not remove or alter any proprietary notice.

9. Your content

You retain all rights in the data and content you enter into the Service. To the limited extent technically necessary for the App to operate on your device, you grant us a worldwide, royalty-free, non-exclusive licence to reproduce, adapt technically and display your content solely to provide the features you use, including the creation of a backup in your own iCloud account. We do not host or store your tracker content on our servers and do not have access to it.

This licence terminates when you delete the content or the App from your device, subject to any retention of data that we actually process as described in the Privacy Policy. Where you send us feedback, suggestions or ideas about the Service, you agree that we may use them without restriction, without an obligation of confidentiality and without compensation.

10. Acceptable use

You must not use the Service in any way that breaches applicable law or these Terms. In particular, you must not use the Service to provide healthcare, diagnose, treat or advise other persons, to store or manage data about persons other than yourself unless you are that person's legal representative and the applicable law allows it, to circumvent or attempt to circumvent any technical protection, subscription, entitlement or paywall mechanism, to use automated means to access, extract or index the Service, to introduce malicious code, to interfere with or place an unreasonable load on our infrastructure, to gain unauthorised access to any system, device, subscription entitlement or technical protection, to resell, sublicense or make the Service commercially available to third parties, to upload unlawful, infringing or harmful content, or to misrepresent your identity or affiliation. We may investigate suspected breaches and take the measures described in Section 16.

11. Third-party services and platforms

The Service depends on and interoperates with services provided by Apple, in respect of the App Store, StoreKit (in-app purchases), iCloud (your own backup) and, where enabled, Apple Health and crash reporting through "Share with App Developers", and by Google, in respect of Firebase Analytics and Firebase Crashlytics, which we use to understand App usage and to detect and fix defects. Firebase is configured so that Advertising ID collection is disabled. We do not send, disclose or make available your health entries, medication names, doses, injection sites, weight or body measurements, symptoms, photographs, free-text notes or Apple Health data to Firebase Analytics, Firebase Crashlytics, any attribution provider or any advertising technology provider. Should we integrate additional third-party services in the future, we will update this Section and the Privacy Policy accordingly before such services are activated.

Your use of Apple's and Google's services is governed by the terms and privacy policies of the respective providers, including the Apple Media Services Terms and Conditions, the Apple Privacy Policy and the Google Privacy Policy. We do not control third-party services and are not responsible for their availability, performance, changes or discontinuation, or for the terms on which they are provided. Any links to third-party websites or resources are provided for convenience only and do not constitute endorsement.

12. Changes to the Service

We may modify, improve, add, suspend or discontinue features of the Service, change its technical requirements, or discontinue support for older versions or operating systems, in order to maintain the Service, to reflect technical or legal developments or to develop the product. Where a change materially and adversely affects features you have paid for, we will inform you in advance and, where the applicable consumer law so requires, you may terminate the affected subscription and request a proportionate refund in accordance with the Subscription Policy. We may discontinue the Service in whole or in part on reasonable prior notice, and in that case we will give you reasonable prior notice so that you may retain your locally stored data before the App becomes unavailable.

13. Paid features and subscriptions

The App may be downloaded free of charge. It offers a single paid subscription tier, purchased exclusively through Apple's in-app purchase system, which unlocks the additional features described in the App. A free trial of the paid subscription is available. Unless you cancel at least 24 hours before the end of the trial period through your Apple ID account settings, the subscription automatically converts into a paid, auto-renewing subscription and you will be charged the then-current price.

All purchases are made exclusively through Apple's in-app purchase system, and Apple, not us, is the merchant of record. The plans, prices, trial conditions, renewal, cancellation and refund rules and your statutory withdrawal rights are set out in the Subscription Policy, which forms an integral part of these Terms. Prices are shown in the App before purchase in the currency of your App Store storefront and include applicable taxes where required by law. Refunds are handled exclusively by Apple in accordance with Apple's refund policy and our Subscription Policy.

14. Disclaimers and limitation of liability

To the maximum extent permitted by applicable law, the Service is provided on an "as is" and "as available" basis, and we disclaim all warranties, conditions and representations not expressly set out in these Terms, whether express, implied or statutory, including any implied warranty of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, non-infringement, uninterrupted or error-free operation, and any warranty that the Service will produce any particular health, weight, adherence or other outcome. We do not warrant that reminders will always be delivered, that calculations will be free of error or that backup of your data to iCloud will be instantaneous or uninterrupted.

To the maximum extent permitted by applicable law, we shall not be liable for indirect, incidental, special, consequential, exemplary or punitive damages, for loss of profit, revenue, goodwill, data or opportunity, or for damage arising out of any medical or health decision taken, delayed or omitted in reliance on the Service, from any inaccuracy in data entered by you, from any failure or delay of a reminder or notification, or from any act or omission of a third-party provider. Our aggregate liability arising out of or in connection with the Service and these Terms shall not exceed the greater of the amount you paid to Apple for the Service in the twelve months preceding the event giving rise to liability and fifty euro.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for intent or gross negligence where the applicable law so provides, or any mandatory statutory rights of consumers, including the rights of consumers in the European Union and the United Kingdom to remedies in respect of digital content and digital services that do not conform with the contract. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages, so some of the limitations above may not apply to you, and in that case they apply to the fullest extent permitted.

15. Territorial restrictions, sanctions and export control

The Service is offered worldwide through the Apple App Store with exceptions. It is not offered and must not be used in mainland China, in the territories of Ukraine temporarily occupied by the Russian Federation, Russian Federation itself or in any country or territory subject to comprehensive sanctions, embargoes or restrictive measures administered by the Office of Foreign Assets Control of the United States Department of the Treasury, the United States Department of Commerce, the European Union, the United Kingdom or the United Nations. You represent and warrant that you are not located in, a national or resident of, or acting for the benefit of a person in such a country or territory, that you are not designated on any applicable restricted or sanctioned party list, and that you will not export, re-export or otherwise make the App available in breach of any applicable export control or sanctions law. We may block, suspend or terminate access where compliance requires it, without liability.

16. Suspension and termination

You may stop using the Service at any time by deleting the App from your device. Deleting the App does not cancel an active subscription. Cancellation must be performed as described in the Subscription Policy.

We may suspend or terminate your access to the App, in whole or in part, with immediate effect and without liability, where you materially breach these Terms, where you use the Service unlawfully or in a way that harms other users or our infrastructure, where required by law, by a competent authority or by Apple, or where continued provision would breach sanctions or export control rules. Where the circumstances allow, we will give you prior notice and an opportunity to remedy the breach. On termination, the license in Section 7 ends immediately, and Sections 8, 9, 14, 15, 17, 18 and 19 survive. Termination for reasons attributable to you does not entitle you to a refund, save where mandatory consumer law provides otherwise.

17. Provisions required by Apple

You acknowledge that these Terms are concluded between you and us only, and not with Apple Inc. or its subsidiaries ("Apple"). Apple has no obligation whatsoever to provide any maintenance or support in respect of the App. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the App to you, if any. To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the App.

We, not Apple, are responsible for addressing any claim by you or any third party relating to the App or your possession or use of it, including product liability claims, claims that the App fails to conform to any applicable legal or regulatory requirement, claims arising under consumer protection, privacy or similar legislation.

You must comply with any applicable third-party terms when using the App. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms and have the right to enforce them against you.

18. Governing law and disputes

These Terms and any dispute or claim arising out of or in connection with them, including non-contractual disputes, are governed by the laws of the Republic of Seychelles, without prejudice to any mandatory provision of the law of the country of your habitual residence that affords you greater protection as a consumer. The courts of the Republic of Seychelles shall have jurisdiction.

Before commencing proceedings, we encourage you to contact us at the address specified in Section 20 so that we may attempt to resolve the matter informally within thirty days.

19. Miscellaneous

These Terms, together with the Privacy Policy and the Subscription Policy, constitute the entire agreement between you and us in respect of the Service and supersede any prior understanding. If any provision is held invalid or unenforceable, it shall be modified to the minimum extent necessary or severed, and the remaining provisions shall remain in full force. Our failure to enforce a provision is not a waiver of it. You may not assign or transfer your rights under these Terms without our prior written consent; we may assign these Terms to an affiliate or to a successor in connection with a merger, acquisition or sale of assets, provided that your rights are not diminished. We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of war or armed aggression, natural disasters, failures of telecommunications or hosting infrastructure, changes in platform policies and acts of public authorities. These Terms are drawn up in English; any translation is provided for convenience only, and in the event of discrepancy the English version prevails, unless mandatory law provides otherwise.

We may amend these Terms to reflect changes in the Service, in our business or in applicable law. We will publish the amended version in the App and at https://tinsy.app/terms-of-use. If you do not accept the amendment, you may terminate the agreement by deleting the App and cancelling any subscription before the effective date. Continued use of the Service after the effective date constitutes acceptance of the amended Terms.

20. Contact

Email: support@tinsy.app.

Company name: NarrativeLab OÜ

Post address: Estonia, Harju maakond, Tallinn, Lasnamäe linnaosa, Valukoja tn 8/2, 11415

Phone: + 372 (61) 04186